With any software, there are times when you need assistance to make full use of it. Here at DataNucleus we want you to make the best of the software that we provide. For that reason we provide both commercial and free support facilities.
Where you or your company require timely support when you need it without having to wait for somebody to respond on a forum we provide commercial support. You could, for example, have a preference for email support, or maybe phone support. If this is the case then we can discuss what would be possible. Please refer to our Support services for details.
DataNucleus provides its own online forums providing a place to discuss issues you are having. We don't guarantee to provide answers on this forum. It is simply a place where you could get some level of support when people have time. This may not be adequate for some people hence why we provide the commercial version above.
The DataNucleus experts are available for Consulting for cases where you need somebody intrinsically familiar with the DataNucleus system available to resolve any particular implementation issues.
Similarly, if your company would like to build up your own experience in DataNucleus and would like a kick start for this process the DataNucleus experts are available to provide Training.
One further possible use for DataNucleus consulting is to provide a plugin for a datastore that we don't currently support. Do you have a datastore that you'd like to be able to persist to using JDO or JPA ? We can help you achieve this. Contact us to discuss